LIBRARY RULES AND REGULATIONS
Central Swindon North Parish Community Libraries in partnership with Swindon Libraries & Information Service
Rules and Regulations
1. Everyone is welcome to use Central Swindon North Parish Community Libraries during our staffed opening hours.
2. These Rules and Regulations apply to all users of the service.
3. You must comply with all instructions from library staff, emergency services, security staff and any measures put in place for your safety.
Joining the Library
4. Library members must agree to abide by these Rules and Regulations, the Libraries Byelaws and the Privacy Notices of Central Swindon North Community Libraries and Swindon Libraries & Information Service. These are all published on the Central Swindon North Community Libraries website and the Swindon Borough Council website (www.swindon.gov.uk).
5. To become a member of Central Swindon North Community Libraries and Swindon Libraries & Information Service you must present identification establishing your name and permanent address. You may only have one library membership with our service. You can find out how to become a member here.
6. For those without identification establishing their address, a temporary membership can be created upon production of one item of identification. Temporary membership does not allow you full access to our services.
7. Young people under the age of 16 require a guarantor to join. This guarantor will be responsible for any items borrowed or charges incurred.
8. It is your responsibility to inform Central Swindon North Community Libraries and/or Swindon Libraries & Information Service if any of your contact details have changed. This includes changes to your home address, email address, and your name. Central Swindon North Community Libraries and Swindon Libraries are not responsible for any missed communications.
9. Your library membership entitles you to:
• Borrow items.• Log on to our public computers.• Access the 24 Hour Library service provided by Swindon Libraries & Information Service.
10. All membership cards remain the property of Central Swindon North Community Libraries and Swindon Libraries & Information Service. You must notify us immediately if your card is lost or stolen. A charge will be made for a replacement.
11. Swindon Libraries & Information Service Extended Access service is subject to additional eligibility criteria and a separate set of terms and conditions. Swindon Libraries & Information Service reserve the right to remove your use of Extended Access and review your library membership following any breach of our terms and conditions. Extended Access is available at the following Swindon Libraries:
• Central Library• Highworth Library• North Swindon Library• Park Library• West Swindon Library
Borrowing of Books and Other Items
12. You must have your card with you to access library services. Please note that some items are for library use only and cannot be borrowed. This includes Swindon Libraries Local Studies collection and “Library Use Only” books.
13. There are fees and charges in place for a number of services, including hire charges which must be paid when the item is borrowed. Strict age criteria apply to the hire of some items (as set by the British Board of Film Classification). Our full list of Fees and Charges is published on the Central Swindon North Community Libraries website and the Swindon Borough Council website.
14. You are responsible for all items borrowed on your membership card:
• Items should be returned or renewed by the date due. You can check the return date on the receipt issued at the time of loan, or via your account on our website.
• Overdue charges will be made for any items returned or renewed after the due date. Failure to pay these charges will result in your access to library services being curtailed.
• You are responsible for any loss or damage to items on loan to you.
15. The borrowing of items from the library or their use on library premises does not give you any right or licence in respect of copyright or public performance. You are required to comply with current copyright and performing rights legislation.
Use of Information Technology
16. To use our public computers you must agree to abide by our DIGITAL ACCEPTABLE USE POLICY (Part 1: Public Computers). Failure to abide by this policy may result in your session on the computer being ended, and possibly a ban from using our public computers, and where appropriate, a ban from libraries.
17. To use our Wi-Fi service you must agree to abide by our DIGITAL ACCEPTABLE USE POLICY (Part 2: Wi-Fi).
18. To use laptops, smart phones or other devices in the library you must agree to abide by our DIGITAL ACCEPTABLE USE POLICY (Part 3: Use of Laptops, Smart Phones and Other Devices).
19. In all cases, users must use headphones or have the volume reduced to zero.
Children in Central Swindon North Community Libraries
20. Children of all ages using our libraries remain the responsibility of their parent or carer at all times. Parents and carers are responsible for monitoring their children’s internet use whilst in the library, both on library computers and on devices using our Wi-Fi.
21. Children under 8 must never be left in a library without a parent or carer.
22. Swindon Libraries & Information Service have a legal duty of care to notify the relevant authorities where there are concerns about a child’s welfare.
Your Behaviour
23. Central Swindon North Community Libraries and Swindon Libraries should be safe, welcoming and inclusive spaces for everyone to enjoy. To achieve this we enforce a zero tolerance stance towards the following anti-social behaviour:
• Refusal to comply with staff instructions in accordance with these Rules and Regulations and the Libraries Byelaws.• Any verbal or physical aggression, inappropriate, or unwanted attention towards our staff, volunteers or any other library users.• Canvassing and proselytizing, including the distribution of leaflets and petitions.• Viewing inappropriate material on any device.• Loud, disruptive or offensive conversations - on the phone or with others.• Using drugs or alcohol on the premises, or entering the library under the influence of either.• Behaviour that damages our furniture, equipment, stock or buildings.• Behaviour that affects the wellbeing or safety of others.• Bringing into a library any item (including but not limited to bicycles and scooters), or leaving any items where they may obstruct library use or access.• Consuming hot food anywhere in the libraries (except the café at Central Library).• Smoking (including E-cigarettes).• Bringing animals into the library (other than Assistance Dogs).
24. You are responsible for the security of your own property at all times.
25. Failure to abide by these Rules and Regulations may result in:
• Your membership being revoked
• Being asked to leave the premises
• A verbal warning
• A formal warning letter
• A ban
